Didn’t Get Your S$850 GST Voucher? 7 Common Reasons Singaporeans Miss Out in 2026

If you’re wondering, “Why didn’t my GST Voucher come in?” — honestly speaking, you’re far from alone. Every year, a large number of eligible Singapore residents miss their GST Voucher payout, not because they don’t qualify, but because of technical or eligibility details they didn’t realise mattered.

Here’s the important part: many of these issues can still be fixed if you know what went wrong and act quickly.

This guide breaks down the 7 most common reasons Singaporeans miss the GST Voucher in 2026, how eligibility is assessed, and exactly what you should do next to recover or avoid missing future payouts.

Issue Category	Common Problem	Can It Be Fixed?
Income Eligibility	Income slightly above ceiling	Usually no
Property Ownership	Own 2 or more properties	No
Address Records	NRIC address outdated	Yes
PayNow-NRIC	Not linked or linked wrongly	Yes
Bank Account	Closed or invalid account	Yes
Assessment Records	Incomplete income history	Yes
Payment Status	Still processing or delayed	Usually

What Is the GST Voucher Scheme (2026 Update)

The GST Voucher (GSTV) Scheme is a Singapore Government support programme designed to help lower- and middle-income Singaporeans cope with rising GST and living costs.

For 2026, eligible Singapore Citizens may receive up to S$850 in cash, alongside other components such as:

• GST Voucher – Cash
• GST Voucher – MediSave
• GST Voucher – U-Save (for eligible households)

The scheme is overseen by the Ministry of Finance and administered through Inland Revenue Authority of Singapore.

7 Common Reasons You Didn’t Receive the S$850 GST Voucher in 2026

1. Your Annual Income Crossed the Eligibility Ceiling

This is the biggest reason people miss out.

For GST Voucher – Cash (2026), eligibility is based on your Assessable Income (AI) for Year of Assessment 2025, not your take-home pay.

You may be disqualified if:

• Your AI exceeded the qualifying limit
• You received bonuses, commissions, or freelance income
• You assumed gross monthly salary instead of assessable income

Important: Even a small one-off bonus can push you past the threshold.

2. You Own More Than One Property

This rule catches many people by surprise.

You are not eligible for GST Voucher – Cash if you own two or more properties, even if:

• One property is overseas
• You inherited a property
• The second property was jointly owned

Income does not override this rule.

Common scenarios include buying an investment condo or inheriting a parent’s flat without realising the impact.

3. Your Residential Address Was Not Updated

Eligibility is tied to your NRIC residential address.

You may miss out if:

• You recently moved house
• Your NRIC address was not updated
• Your HDB or private property status changed

This often affects U-Save and sometimes Cash payouts, especially when moving from HDB to private housing.

4. PayNow-NRIC Was Not Properly Linked

In 2026, most GST Voucher payouts are credited via PayNow-NRIC.

Common mistakes include:

• PayNow-NRIC not linked at all
• Linked to a closed bank account
• Linked using the wrong ID type

If PayNow fails, payouts may be delayed or switched to cheque, which takes longer.

5. Your Bank Account Details Were Invalid

For those who chose direct bank credit, payments can fail if:

• The bank account was closed
• The account is not under your name
• Details were keyed in wrongly

In such cases, the payout is usually withheld until corrected.

6. You Were Not Automatically Assessed

Not everyone is auto-included.

This affects people who:

• Were previously self-employed
• Had no income in earlier years
• Returned from working overseas
• Recently became Singapore Citizens

Incomplete records can lead to missed assessments.

7. Your Payout Is Still Being Processed

Before assuming the worst, check your status.

Some payouts are:

• Released in batches
• Delayed due to verification
• Issued later via cheque

If your status shows “Processing”, you may just need to wait.

How to Check Your GST Voucher Status (2026)

You can verify your status in minutes.

Log in using Singpass on the official GST Voucher portal to check:

• Eligibility outcome
• Payment method
• Estimated payout timeline

If it shows Pending or Processing, no immediate action may be required.

How to Appeal or Update Your Details (Step-by-Step)

If you believe you should have received the S$850 GST Voucher, act early.

Step 1: Fix Your Payment Details

• Link your NRIC to PayNow
• Update bank account details if needed

Step 2: Verify Personal Records

• Update NRIC residential address
• Check property ownership records

Step 3: Submit an Appeal (If Eligible)

You can appeal if:

• Your income dropped significantly
• You faced job loss or medical issues
• Your assessment data was incomplete

Appeals are reviewed individually, so provide accurate information.

How to Avoid Missing GST Vouchers in Future Years

To stay safe going forward:

• Always link PayNow-NRIC
• Keep your NRIC address updated
• Track income changes carefully
• Check eligibility yearly, even if you qualified before

No need to overthink — just stay updated.

Frequently Asked Questions

Why didn’t I get my GST Voucher when others did?

Eligibility is assessed individually, based on income, property ownership, and records — not by household or friends.

Can I still receive my GST Voucher after payout dates?

Yes. Late payouts may still be issued once verification or updates are completed.

Does owning a private property disqualify me?

No. Owning one property is allowed. Owning two or more disqualifies you.

Sources (Official Singapore Government Websites)

• Ministry of Finance – GST Voucher Scheme
  https://www.mof.gov.sg
• Inland Revenue Authority of Singapore (IRAS) – GST Voucher
  https://www.iras.gov.sg
• Singapore Government – PayNow
  https://www.gov.sg